Frequently Asked Questions

Placing an order on Gandiv is easy:

1. Browse our collection or search for a specific e-book
2. Click on the e-book you wish to purchase
3. Click "Add to Cart"
4. Proceed to checkout when you're ready
5. Enter your payment information
6. Review your order and click "Place Order"

We accept the following payment methods:

• Credit cards (Visa, MasterCard, American Express, Discover)
• Debit cards
• PayPal
• Gandiv Gift Cards

You will have immediate access to your e-book after your purchase is complete. Your e-books will be available in your account's digital library right away.

You can view your purchase history by:

1. Logging into your Gandiv account
2. Navigating to "Order History"
3. Clicking on the specific order you want to view

Additionally, you'll receive a purchase confirmation email with details of your order.

After purchasing an e-book:

1. Log in to your Gandiv account
2. Go to "My Library"
3. Find the e-book you want to download
4. Click the "Download" button next to the book

You can also read your e-books directly in your browser by clicking "Read Now" instead of download.

E-books cannot be returned once downloaded due to the digital nature of the product.

Please visit our Return Policy page for more detailed information.

Yes, our e-books are available to customers worldwide. Since they are digital products, you can purchase and download them from anywhere with an internet connection.

To create a Gandiv account:

1. Click on "Sign In" in the top right corner of the homepage
2. Select "Create an Account"
3. Enter your email address, create a password, and provide your name
4. Click "Create Account"
5. Verify your email address by clicking the link sent to your email

Our customer service team is available to assist you:

• Email: jobshieacademy@gmail.com
• Phone: 7507244838 (Monday-Friday, 9 AM - 6 PM IST)
• Live Chat: Available on our website during business hours
• Contact Form: Visit our Contact Us page

We offer e-books in the following formats:

• EPUB: Compatible with most e-readers and devices
• PDF: Universal format for all devices
• MOBI: Compatible with Kindle devices

The available formats are listed on each e-book's product page.